CAPITAL TECH SECURITY LLC TERMS OF SERVICE

Welcome to Capital Tech Security LLC. By using our site and services at capitaltechsecurity.com, you agree to these terms and our privacy policy.

During Class Repair: We can repair common issues while you are in class.

Mobile On-Campus Repair: We meet at a campus location for most repair types except water damage.

Booking: Appointments are made online and prioritized by booking order.

Repairs include a 3-month limited warranty. If we cannot fix your device, you are not charged. Post-repair damage, water damage, and unauthorized modifications are excluded.

Reviews may be moderated and inappropriate content may be removed.

Pricing depends on repair type. We accept tap-to-pay, card, Stripe, and Paymentwiser. Promotional terms apply as stated.

No Fix, No Fee: No charge if we cannot complete the repair.

Customer Satisfaction: We work to resolve issues through discussion.

Device Loss: If loss occurs while in our possession, compensation is based on current market value.

Data may be accessed only as needed for repair. We recommend backups. Liability does not extend to lost data content.

We use quality-tested parts from trusted suppliers.

During-class repairs are typically 50-75 minutes. More intensive repairs may take up to 2 hours.

Cancel at least 4 hours in advance. Late cancellations may incur a fee.

Disputes are first handled through support, then third-party mediation in Madison, Wisconsin if needed.

We may offer extras and promotions based on availability.

Terms may change over time. Continued use indicates acceptance of current terms.